How Does Kudike Thermos Cup Factory Solve Order Scheduling and Customer Follow-up Worries?

Do customers follow up on orders every day? Our thermos cup factory solves the problem of scheduling in this way：

The biggest headache of being a thermos cup factory for so long is that customers have urgent orders.

Kudike handles orders for over 30000 cups every day, and many customers wish they could place an order today and have it tomorrow. The pressure of scheduling is really significant.

In order to prevent everyone from feeling anxious about waiting, we have developed our own set of "order sorting tips":

1.First of all, let's talk about it: communicate with the customer about the actual delivery time before placing an order, do not make blind promises or draw big cakes, and arrange according to the actual progress of the factory.

2. Relying on equipment to increase production capacity: Many automated devices have been installed in the workshop, saving all the time that can be saved and directly maximizing efficiency.

3. Flexible adjustment of processes: For some of the inner liners of the cup body, we adopt an outsourced form to reduce internal process pressure and make the production process smoother.

4. Clear production schedule: We have a complete order management system, which clearly arranges which batch to produce today and which product to make tomorrow, regardless of large or small orders, treating everyone equally.

5. Full load also has a bottom line: when we are really busy, we will send part of the cup body to the partner for production, provided that the quality of the partner must be the same as our standard, and there is no discount.

6. Dedicated personnel monitor the entire order process: Each link is followed up by a dedicated person who reviews the progress of the order every day. Any problems that arise are resolved on the same day, without delaying until the next day.

The trust of customers is built up little by little through this kind of non deceptive and non procrastinating delivery. We will continue to optimize in the future, making it easier and more reassuring for everyone to place orders.