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FAQ
Q
What is the material of your products?
body:18/8 stainless steel inner + 18/0 stainless steel outer, lid is PP or AS, leak proof part is silicone
Q
Is your products food grade?
Yes, the part which is touch with water, it is 18/8 ss, food grade.
Q
You have sales target finished amount requirement to the distributor?
Usually, 1 million piece, including 5 items.
Q
Can I transfer the money to you then you pay to other supplier?
Limited to small amounts, large amounts need to be considered for tax
Q
Can I delivery the goods from other supplier to your factory? Then load together?
Available
Q
When will you leave your factory and to have your spring festival holidays?
We not stop working in holiday, but worker will have 25 days to spend the holiday with their family.
Q
Is it vacuum insulated?
Our 90% products all is vacuum flask. Some item is single wall, not vacuum.
Q
How long to keep hot and cold?
This is depend on different items, some bottle is big month, some is small month, some is suitable to coffee, we have a parameter list, if you need, we can send it to you.
Q
What is the way for ourselves logo?
Silk screen / laser / 3D printing / water lable etc.
Q
How many pieces that your factory production one day?
It also depend on different styles, such as 420ml coffee mug, we can production 30,000 pcs each day.
Q
Can I only buy some spare parts from you?
We will support it
Q
Will you will attend the fair to show your products?
Yes, We will participate in exhibitions at home and abroad from time to time.
Q
Can you send your products to my warehouse in guangzhou?
Of course, we have many long time cooperation forwarder who based in China.
Q
How long it takes you to provide the designing options for us?
Our main process is OEM and ODM, we do as your design, offer the project with our professional.
Q
What is your products standardization?
Our machines are standardized parameters, and the maximum error of product production is within 50 Hz.
Q
How do you pack the products?
Egg bag / pp bag + white box or color box/ OEM packaging as your demand.
Q
Can you can design the products according to our size?
Yes, but it will have MOQ and model fee.
Q
How many years have your company made this kind of stainless steel water bottle?
This is a legacy, from the father, has 36 years of experience in this industry, and now this factory has 7 years.
Q
Which certificate do you have?
Products test of food grade all by client theirselves, and depend on different standard. We just offer products and coordinate the work.
Q
How many staffs do you have in your factory?
More than 86 workers now.
Q
How can I to be your agent in my country?
Know each other, and plan specific markets together.
Q
What is the process about the order?
Send us your design and right quantity, quote with our professional, sample of bulk production, pay sample fee, after check without any questoion, send us PO, pay the deposit, production as sample, packaging video and picture, down payment, delivery.
Q
Do you have any real project pictures of the products and equipment?
Of course, we can offer it.
Q
How far is your factory from the city hotel?
Not far away, we will pick you up.
Q
How far is your factory from the airport?
Nearliest airport is yiwu and hangzhou.
Q
How long it will take from shanghai to your factory?
About 3 hours by car.
Q
Where is your factory located?
Yongkang City, Zhejiang province, China
Q
How to contact you?
The best is through our mail, or whatsapp.
Q
What is the age range for your products?
We have different items, suitable all people.
Q
How about your after sale?
We make sure the products is 100% good, when packaging, we will check all products, and depend on your order quantity, we will offer 0.2% spare products.
Q
If OEM is acceptable?
Depend on quantity
Q
Do you provide sample? Free or charge?
Free, but freight fee by yourself.
Q
What is your term of payment?
TT 30% deposit +70% before delivery
Q
What is your MOQ?
Usually is 3000 pcs, but there will have some different depend on our production
Q
Are you a trading company or a manufacturer?
Manufacturer
Q
How long is your delivery time?
Usually is 25 days after arrive the deposit.
Q
How many production lines in your factory?
2 line
